Cancel any time. Ask if something went wrong.

Try it before you pay

The Free plan needs no card and does not expire. It includes one project, one owner or admin seat, 250 AI translation credits a month, and unlimited keys, languages and words. Unlimited translator and viewer seats are free on every plan, including this one.

We would rather you found the limits of the free plan than paid for a month to discover Lingvo does not fit. Nothing on the paid plans changes how the product works — they raise limits.

Cancelling

• Cancel yourself at any time from Settings → Plan and usage. No email, no retention call, no form.
• Your plan keeps working until the end of the period you have already paid for. Cancelling on day 2 of a month does not switch anything off on day 2.
• At the end of that period the workspace moves to the Free plan.
• Nothing is deleted. Your keys, translations, glossary and history stay, and you can export everything at any time with the CLI or the export button — before or after cancelling.

Refunds

Subscriptions are billed monthly in advance. We do not automatically refund the unused part of a month, because you keep access for all of it.

We do refund, in full or in part, when the charge was not what you intended or not what you got:

• Something was broken. If Lingvo did not do what this site says it does and we could not fix it for you, ask and we will refund the period affected.
• You were charged after cancelling, or charged twice, or charged on an account you did not mean to renew.
• You upgraded by mistake and have not used the larger plan. Tell us in the same billing period.
• A seat was added by accident. Removing an owner or admin credits the difference against your next invoice automatically — you do not need to ask.

Email support@lingvo.dev from the address on the account, or reply to any invoice. There is no form and no deadline dressed up as a policy: if the charge was wrong, the age of it is not the point. We answer within two business days.

AI translation credits

• Credits are included with a plan rather than sold separately, so there is nothing to refund when they go unused.
• They reset each calendar month and do not roll over.
• Running out never blocks the product: translating by hand, importing, exporting, QA and the CLI all keep working. It pauses machine translation only.
• A project using its own provider key spends no credits at all, because we are not paying for those calls.

Your rights under the law

Nothing on this page limits rights you have that cannot be limited. Lingvo is operated from Australia, and the consumer guarantees under Australian Consumer Law apply where they apply — a term of service cannot exclude them, and this one does not try to.

If you are buying from the EU or the UK, your statutory rights are likewise unaffected. Paddle.com Market Ltd is the merchant of record and the seller of record for your purchase, and their own terms apply alongside these.